This hotel suits me perfectly with its fitness center, bar/lounge area, and express check-in. The staff once helped me with bug spray during my first stay, which left a great impression. I highly recommend it! I’m coming back for Christmas.

central hub for exploring cleveland's top landmarks and parks

The stylish decor and modern amenities made my stay truly enjoyable as I loved how easy it was to stroll over to the Rock & Roll Hall of Fame, which was just a quick walk away, and the nearby parks offered beautiful views that made my weekend exploration perfect.

Had a lovely stay! The renovated room was divine with cozy beds and motorized window treatments—a luxurious touch indeed! Plus, the location was fab, only a quick stroll to everything fun.

However, took longer than expected for bags to arrive. I nearly had time to start a fan club for my luggage!

Highly recommend for anyone in need of a luxury stay

The staff really went out of their way to make me feel important. We returned to our room after a busy day and found a bottle of champagne on ice waiting for us along with some chocolate-covered strawberries, which was a nice touch.

It wasn’t exactly budget-friendly, but what do you expect from a place like this when it does deliver?

A Memorable Stay in Cleveland!

During my recent visit, the staff's attentiveness truly stood out. I enjoyed a delicious dinner at the on-site restaurant, where the filet mignon was simply exquisite. The well-appointed fitness center helped me unwind, making my stay thoroughly enjoyable. I highly recommend exploring the nearby restaurants for great local flavors!

I had a lovely stay at The Ritz-Carlton in Cleveland. And the room's elegance surpassed my expectations. Though the breakfast could have been better, the location near cultural attractions was a delight for an art historian like me.

The stay was amazing. My room had a fantastic city view. The staff provided really good service with quick responses. Enjoyed the delicious on-site dining options. The location provided easy access to local attractions. 😊

The Ritz-Carlton provided an exceptional experience during my business trip. The early check-in at 10:30 AM was a fantastic welcome, and my room preference was honored by placing me on a higher floor. The hospitality from the staff was commendable, making my overall stay enjoyable despite small challenges.

Some minor maintenance issues detracted from the experience.

my stay was absolutely delightful. the staff went above and beyond, particularly at the bar where they remembered my drink preferences. the room had a stunning city view and was incredibly comfortable, making my shopping trip even more enjoyable.

wifi occasionally dropped connection.

I truly appreciated the elegant decor throughout The Ritz-Carlton, Cleveland. The upgraded lobby and dining areas provided a luxurious atmosphere that was both inviting and accessible, making navigating the hotel easy for seniors like myself.

More seating in the lobby for seniors would help.